My name is Reineke Van Mierlo, trading under SpeakEasy Language & Communication, as a sole proprietor based in Valencia, Spain.
SpeakEasy Language and Communication (‘We’) is fully committed to protecting your data and makes every effort to comply with the EU General Data Protection Regulation (GDPR) and any applicable privacy and data protection laws. This policy outlines how your personal data is collected, used and processed, and applies to all visitors of www.speakeasycomm.com (the ‘Website’). By navigating through the Website, you agree to the collection and use of your data in accordance with this policy.
WHICH PERSONAL DATA DO WE COLLECT, STORE AND PROCESS AND WHY?
We may collect, store and process your personal data for the following purposes:
✓ to issue quotes
✓ to communicate with you
✓ to provide you with the requested language services
✓ to improve our website
✓ to comply with legal requirements
We may process your personal data, including but not limited to your name, address, e-mail address, phone number, VAT number banking and financial details or other personal data provided by you for the above purposes. We may also process data which is classified as sensitive information, where this data is contained in documents to be translated or processed as part of the translation or interpreting project. This sensitive data may include information about the data subject’s physical or mental health, racial or ethnic origins, religious beliefs or trade union membership. By commissioning a translation or interpreting project containing personal data, you confirm that the data subject agrees that his/her personal data are processed to the extent strictly necessary for the project to be performed. The legal basis for this processing is consent and the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process data about your use of our website and services (‘usage data’). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics (https://policies.google.com/privacy?hl=en). This usage data may be processed for the purposes of analysing the use of the website and services and to improve the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
All personal data is held in secure computer and manual files.
HOW LONG DO WE STORE YOUR PERSONAL DATA?
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes and in any case no longer than is legally permitted.
TRANSFER OF PERSONAL DATA TO THIRD PARTIES
We may disclose your personal data (name, address, e-mail address, phone number, VAT number, banking and financial details) to our insurers and/or accountants insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or fulfilling tax obligations.
We may disclose your personal data to our suppliers or subcontractors insofar as reasonably necessary for the provision of service. We will make sure these suppliers or subcontractors are GDPR-complaint. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.
You have the following rights, relating to your personal data, which you can exercise by sending an e-mail to firstname.lastname@example.org:
✓ right to access the personal data we may hold about you
✓ right to request to correct or erase the personal data we may hold about you
✓ right to restrict the use of the personal data we may hold about you
✓ right to object to the processing of your personal data
✓ right to data portability
✓ right to complain to a supervisory authority
✓ right to withdraw your consent to our use of your personal data at any time. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information based on your consent before the point in time when you withdraw your consent.
LINKS TO OTHER WEBSITES
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps to analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us to analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us to provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.